CAPCE Mobile REST Service

COMMISSION ON ACCREDITATION FOR PRE-HOSPITAL CONTINUING EDUCATION “CAPCE”

Privacy Policy

At Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE), we recognize that privacy is important. This Policy applies to all of the CAPCE products, services and websites offered by CAPCE (collectively, the "Services").

Our privacy policy that we do not share or disclose any personal information with any third-parties that are not specifically affiliated with CAPCE for the purpose of delivering the functionality of our Services or Accreditation. Any third parties that are specifically affiliated with CAPCE for the purpose of delivering the functionality of our Services and accreditation are bound by this privacy policy.

If you have any questions about this Policy, please feel free to contact us through our website or write to us at Privacy Matters, c/o (CAPCE) at 194 Civic Circle, Box 293835, Lewisville, TX 75029

Information that we collect and how we use it
In order to provide our full range of services, we may collect the following types of information: Personal information that you provide. When you register for our Services, we ask you for limited personal information, including: Name (First, Last, Middle), home address, phone number, email address, state EMS license/certification number, state license expiration date, National Registry number, National Registry expiration date, and National EMS ID number.

We also may receive information about you such as the courses you have completed and such dates of completion, course numbers and the time of completion. This information is collected in order to facilitate the functionality of the Services provided. When you share information with us, we can make the Services even better for you and some of the personal information (such as your name and EMT number) is necessary to provide and track accreditation, but shall not in any circumstance be provided by CAPCE to any third-parties or business partners that are not specifically affiliated with CAPCE for the purpose of delivering the functionality of our Services.

We may receive information about you from another provider such as an accredited education/course provider.

Cookies - When you visit our website(s), we may send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our Service by storing your session data in order to be able to automatically re-connect your computer to our system in the event that you lose your Internet connection. Cookies are also used to keep you logged into the system and to understand how you use our services. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our Services may not function properly if your cookies are disabled.

Log information - When you use our Services, our servers may automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications - When you send email messages, text messages, dispatch messages or other inbound or outbound messages through the Services, we retain those communications in order to process your communications, to provide future reporting for you, to respond to your requests and to improve our Services. CAPCE does not make any such communications available to any third-parties that are not specifically affiliated with CAPCE for the purpose of delivering the functionality of our Services, other than to the extent that they may be transferred, at your initiation, through the infrastructure platforms of the internet service providers, push notification providers and/or cellular service providers of the recipients whom you select as the intended recipients of your communications.

Links – Our Services may present links in a format that enables us to keep track of whether these links have been followed. We may use this information to improve the quality of our customized content and marketing. If you click on a link that directs you to a website other than one included within our Services, the privacy policies of that website or service will apply to any information obtained from, or disclosed by you, and you should review those privacy policies. We do not monitor or control those links in any manner, and if you click on a link that directs you to a website other than one included within our Services, the privacy policies of that website or service will apply to any information obtained from, or disclosed by you, and you should review those privacy policies.

Other sites - This Privacy Policy applies only to web sites and Services that are owned and/or operated by CAPCE. We do not exercise control over the sites displayed as links from within our various Services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

CAPCE only processes personal information for the purposes described in this Privacy Policy. We use the information we collect from all of our Services to provide, maintain, protect and improve them, to develop new ones, and to protect CAPCE and our users. We also use this information to offer you tailored content, if any.

Information collected is further used by CAPCE for the following reasons:

  • Providing our products and Services to users, including the display of customized content;
  • Auditing, research and analysis in order to maintain, protect and improve our Services;
  • Ensuring the technical functioning of our network; and
  • Developing new Services.

CAPCE stores and processes personal information on our servers located, at least in part, in the United States of America and may also process such information from time to time in other countries. In some cases, we may process personal information on a server outside your own country.

Choices for personal information
You can decline to submit certain personal information related to any of our Services, in which case we may not be able to provide those Services to you.

Every user of the Services has the following data protection rights, but exercising some or all of the rights may result in your loss of your ability to utilize the benefits of our program and services:

  • The right to access - You have the right to request copies of your personal data. We may charge you a small service fee for this.
  • The right to corrections - You have the right to request that our company correct any information that you believe is inaccurate, and to complete any information that you believe to be incomplete.
  • The right to erasure - You have the right to request that our company erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that our company restrict the processing of your personal data, under certain circumstances.
  • The right to object to processing -- You have the right to object to our company's processing of your personal data, under certain circumstances.
  • The right to data portability - you have the right to request that our company transfer your personal data to you, under certain circumstances.

If you would like to make a request under these rights, please write to us at: Privacy Matters, c/o Commission on Accreditation For Pre-Hospital Continuing Education (CAPCE) , 194 Civic Circle, Box 293835, Lewisville, TX 75029. If you make a written request to us under these data protection rights, we will respond to you within thirty (30) days of receipt.

Information Sharing

CAPCE only shares personal information with other companies or individuals outside of CAPCE in the following limited circumstances:

  • We have your consent. We require opt-in consent for the sharing of any personal information with any other companies or individuals that are not specifically affiliated with CAPCE for the purpose of delivering the functionality of our Services.
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on your behalf.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of CAPCE, its users or the public as required or permitted by law. If presented with a valid court order compelling the release of any such personal information, then if and to the extent possible, CAPCE will notify you prior to any such release of information so that you may take any steps you deem necessary and/or appropriate concerning such information.


We may share with third parties certain pieces of aggregated, non-personal information (information that is recorded about users and collected into groups so that it no longer reflects or references an individually identifiable user), such as the number of registered users and/or website visitors in one or more geographical region, for example, or how many users clicked on a particular segment of our website(s). Such information does not identify you individually.

Please contact us at the address below for any additional questions about the management or use of personal data.

Data Breach

In the event of a data breach which could potentially affect the privacy or security of your information, we will notify you promptly.

Data integrity

CAPCE processes personal information only for the purposes for which it was collected, to provide the Services, and in accordance with this Policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our Services. We depend on our users to update or correct their personal information whenever necessary.

Enforcement

Please feel free to direct any questions or concerns regarding this Policy or our treatment of personal information by writing to us at Privacy Matters, c/o Commission on Accreditation For Pre-Hospital Continuing Education (CAPCE) 194 Civic Circle, Box 293835, Lewisville, TX 75029. When we receive formal written complaints at this address, our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between CAPCE and an individual.

Changes to this policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on the websites of our Services and may deliver such changes to you and/or your system administrator.

If you have any additional questions or concerns about this Policy, please feel free to contact us any time at Privacy Matters, c/o Commission on Accreditation For Pre-Hospital Continuing Education (CAPCE) 194 Civic Circle, Box 293835, Lewisville, TX 75029.